Privacy Policy
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website.
Personal data is any data that can be used to personally identify you.
Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator.
You can find their contact details in the “Note on the responsible body” section in this data protection declaration.
How do we collect your data?
On the one hand, your data is collected when you provide it to us.
This can be e.g. This could, for example, be data that you enter into a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website.
This is primarily technical data (e.g. internet browser, operating system or time of page access).
This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided error-free.
Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the data transmitted will also be processed for contract offers, orders or other order inquiries.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data.
You also have the right to request the correction or deletion of this data.
If you have given your consent to data processing, you can revoke this consent at any time in the future.
You also have the right to request that the processing of your personal data be restricted in certain circumstances.
You also have the right to lodge a complaint with the responsible supervisory authority.
You can contact us at any time about this or if you have any further questions about data protection.
2. Hosting
We host the content of our website with the following provider:
IONOS
The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter referred to as IONOS). When you visit our website, IONOS collects various log files including your IP addresses. For details, please refer to the IONOS privacy policy: https://www.ionos.de/terms-gtc/terms-privacy.
The use of IONOS is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in ensuring that our website is presented as reliably as possible. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 paragraph. 1 lit. a GDPR and § 25 paragraph. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Order processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General information and mandatory information
Data protection
The operators of these sites take the protection of your personal data very seriously.
We treat your personal data confidentially and in accordance with statutory data protection regulations and this data protection declaration.
When you use this website, various personal data is collected.
Personal data is data that can be used to personally identify you.
This data protection declaration explains what data we collect and what we use it for.
It also explains how and for what purpose this happens.
We would like to point out that data transmission over the Internet (e.g. when communicating via email) can have security gaps.
Complete protection of data from access by third parties is not possible.
Note on the responsible body
The responsible body for data processing on this website is:
Dr. Knopf & Oswald GmbH
Loitersdorf 7
85617 Aßling
Represented by: Christian Oswald
Phone: 08092/8538040
E-mail: info@dr-knopf-oswald.de
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Storage period
Unless a specific storage period is specified in this data protection declaration, your personal data will remain with us until the purpose for data processing no longer applies.
If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); In the latter case, the deletion takes place after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we will process your personal data on the basis of Art. 6 paragraph. 1 lit. a GDPR or Art. 9 paragraph. 2 lit. a GDPR, provided that special data categories according to Art. 9 paragraph. 1 GDPR are processed. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 paragraph. 1 lit. a GDPR. If you have consented to the storage of cookies or to the access to information on your device (e.g. via device fingerprinting), the data processing will also take place on the basis of Section 25 Paragraph. 1 TDDDG. Consent can be revoked at any time. If your data is necessary to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR. Data processing can also be carried out on the basis of our legitimate interest in accordance with Art. 6 paragraph. 1 lit. f GDPR. Information about the relevant legal bases in each individual case is provided in the following paragraphs of this data protection declaration.
Recipients of personal data
As part of our business activities, we work with various external bodies.
In some cases, it is also necessary to transmit personal data to these external bodies.
We only pass on personal data to external bodies if this is necessary to fulfill a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in accordance with Art. 6 paragraph.
1 lit.
f GDPR in the transfer or if another legal basis allows the data transfer.
When using order processors, we only pass on our customers’ personal data on the basis of a valid order processing contract.
In the case of joint processing, a joint processing contract is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent.
You can revoke any consent you have already given at any time.
The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 PARAGRAPH.
1 LIT.
E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE TERMS.
THE APPLICABLE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION POLICY.
IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN PROOF COMPLEX REASONS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOM OR THE PROCESSING IS FOR THE USE OF ASSERTING, EXERCISE OR DEFENSE FORMATION OF LEGAL CLAIMS ( OBJECTION PURSUANT TO ARTICLE 21 (1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IT IS CONNECTED WITH SUCH DIRECT ADVERTISING.
IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION PURSUANT TO ARTICLE 21 (2) GDPR).
Right to lodge a complaint with the responsible supervisory authority
In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation.
The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format.
If you request the data to be transferred directly to another person responsible, this will only be done if it is technically feasible.
Information, correction and deletion
Within the framework of the applicable legal provisions, you have the right to free information at any time about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction or deletion of this data.
You can contact us at any time about this or if you have any further questions on the subject of personal data.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted.
You can contact us at any time about this.
The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of the personal data we hold about you, we will generally need time to verify this.
For the duration of the review, you have the right to request that the processing of your personal data be restricted. - If the processing of your personal data was/is occurring unlawfully, you can request that data processing be restricted instead of deletion.
- If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deletion.
- If you lodge an objection in accordance with Art. 21 paragraph.
1 GDPR, a balance must be made between your interests and ours.
As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator.
You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
4. Data collection on this website
Cookies
Our websites use so-called “cookies”.
Cookies are small data packages and do not cause any damage to your device.
They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies).
Session cookies are automatically deleted at the end of your visit.
Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.
Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies).
Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions.
Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos).
Other cookies can be used to evaluate user behavior or for advertising purposes.
Cookies that are necessary to carry out the electronic communication process, to provide certain functions you want (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies). on the basis of Art. 6 paragraph.
1 lit.
f GDPR is stored unless another legal basis is stated.
The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services.
If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser.
If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this data protection declaration.
Consent with Usercentrics
This website uses Usercentrics’ consent technology to obtain your consent to store certain cookies on your device or to use certain technologies and to document this in accordance with data protection regulations.
The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, website: https://usercentrics.com/de/ (hereinafter “Usercentrics”).
When you enter our website, the following personal data is transferred to Usercentrics:
- Your consent(s) or the revocation of your consent(s)
- Your IP address
- Information about your browser
- Information about your device
- Time of your visit to the website
- Geolocation
Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign you the consent you have given or its revocation.
The data collected in this way will be stored until you request us to delete it, delete the Usercentrics cookie yourself or the purpose for data storage no longer applies.
Mandatory legal retention obligations remain unaffected.
The Usercentrics banner on this website was configured with the help of eRecht24.
You can tell this because the eRecht24 logo appears in the banner.
In order to display the eRecht24 logo in the banner, a connection to the eRecht24 image server is established.
The IP address is also transferred, but is only stored in anonymized form in the server logs.
The eRecht24 image server is located in Germany with a German provider.
The banner itself is provided exclusively by Usercentrics.
Usercentrics is used to obtain the legally required consent for the use of certain technologies.
The legal basis for this is Article 6 Paragraph.
1 lit.
c GDPR.
Order processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
This data is collected on the basis of Art. 6 para.
1 lit.
f GDPR.
The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions.
We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 paragraph.
1 lit.
b GDPR, if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures.
In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried; consent can be revoked at any time.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Inquiries by email, telephone or fax
If you contact us by email, telephone or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your request.
We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 paragraph.
1 lit.
b GDPR, if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures.
In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried; consent can be revoked at any time.
The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed).
Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
Communication via WhatsApp
For communication with our customers and other third parties, we use the instant messaging service WhatsApp, among others. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Communication takes place via end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from gaining access to the communication content. However, WhatsApp receives access to metadata that is created in the course of the communication process (e.g. sender, recipient and time). We would also like to point out that WhatsApp states that it shares personal data of its users with its parent company Meta, which is based in the USA. Further details on data processing can be found in WhatsApp’s privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.
WhatsApp is used on the basis of our legitimate interest in communicating as quickly and effectively as possible with customers, interested parties and other business and contractual partners (Art. 6 para. 1 lit. f GDPR). If a corresponding consent has been requested, the data processing takes place exclusively on the basis of the consent; this can be revoked at any time with effect for the future.
The communication content exchanged between you and us on WhatsApp will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/7735.
We use WhatsApp in the “WhatsApp Business” version.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://www.whatsapp.com/legal/business-data-transfer-addendum.
5. analysis tools and advertising
Google Tag Manager
We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that enables us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store any cookies and does not carry out any independent analyses. It is only used to manage and display the tools integrated via it. However, Google Tag Manager records your IP address, which may also be transmitted to Google’s parent company in the United States.
The use of Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the fast and uncomplicated integration and management of various tools on its website. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 paragraph. 1 lit. a GDPR and § 25 paragraph. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
Meta Pixel (formerly Facebook Pixel)
This website uses the visitor action pixel from Meta to measure conversions. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Meta, the data collected is also transferred to the USA and other third countries.
This allows the behavior of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a meta ad. This allows the effectiveness of the meta ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Meta so that a connection to the respective user profile on Facebook or Instagram is possible and Meta can use the data for its own advertising purposes in accordance with the Meta Data Usage Policy(https://de-de.facebook.com/about/privacy/). This enables Meta to place advertisements on Facebook or Instagram pages and other advertising channels. This use of the data cannot be influenced by us as the website operator.
The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 paragraph. 1 TDDDG. Consent can be revoked at any time.
We use the advanced matching function within the meta pixels.
Advanced matching enables us to transmit various types of data (e.g. place of residence, state, zip code, hashed email addresses, name, gender, date of birth or telephone number) of our customers and prospects that we collect via our website to Meta. This allows us to tailor our advertising campaigns on Facebook and Instagram even more precisely to people who are interested in our offers. In addition, the extended comparison improves the allocation of website conversions and expands custom audiences.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Meta, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transfer to Meta. The processing carried out by Meta after forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Meta tool and for the secure implementation of the tool on our website in accordance with data protection law. Meta is responsible for the data security of the Meta products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook or Instagram directly with Meta. If you assert your data subject rights with us, we are obliged to forward them to Meta.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
You can find further information on the protection of your privacy in Meta’s data protection information: https://de-de.facebook.com/about/privacy/.
You can also deactivate the remarketing function “Custom Audiences” in the settings for advertisements at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged in to Facebook to do this.
If you do not have a Facebook or Instagram account, you can deactivate usage-based advertising from Meta on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/4452.
6. plugins and tools
YouTube
This website integrates videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of our websites on which YouTube is integrated, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
Furthermore, YouTube may store various cookies on your device or use comparable technologies to recognize you (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts. Furthermore, the data collected is processed in the Google advertising network.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR represent. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 paragraph. 1 lit. a GDPR and § 25 paragraph. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Further information on the handling of user data can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=de.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to check whether data is entered on this website (e.g. in a contact form) by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
The data is stored and analyzed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 paragraph. 1 lit. a GDPR and § 25 paragraph. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
7. eCommerce and payment providers
Processing of customer and contract data
We collect, process and use personal customer and contract data to establish, structure the content of and amend our contractual relationships. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to enable the user to use the service or for billing purposes. The legal basis for this is Article 6 Paragraph. 1 lit. b GDPR.
The customer data collected will be deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.
8. own services
Handling applicant data
We offer you the opportunity to apply to us (e.g. by e-mail, post or via the online application form). Below we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that your data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.
Scope and purpose of data collection
If you send us an application, we will process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is Section 26 BDSG under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general contract initiation) and – if you have given your consent – Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in processing your application.
If the application is successful, the data submitted by you will be processed on the basis of § 26 BDSG and Art. 6 para.
1 lit.
b GDPR for the purpose of implementing the employment relationship in our data processing systems.
Data retention period
If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. The retention serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the expiry of the 6-month period (e.g. due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.
Data may also be stored for longer if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if statutory retention obligations prevent deletion.
Give us a call,
We are always there for you
and advise you personally: +49 8092 853804-0,
or via our inquiry form:
For which animal species and applications is hose ventilation suitable?
We use hose ventilation for all conceivable animal species and special applications:
Cattle, sheep, goats, poultry, rabbits, pigs, horses, etc.
When designing the system, we take into account the health-safe air speed on the animal. As our systems are individually manufactured, we can cater to almost all special requests and special applications of our customers. With upstream air heaters or heat exchangers, heat-loving animal species can also be supplied with absolutely fresh air.
If your application is not listed here, simply ask us - we will find a solution. Our ventilation system can ventilate almost anything and can be configured so individually that it can be integrated almost anywhere - for example, our hose now also helps with the fresh air storage of sensitive organic cereals in high racks or with reducing humidity in the halls of a fish farm.
Can hose ventilation be combined with built-in ventilation systems?
The CAT 3000 hose ventilation system can be combined with various built-in or natural ventilation installations. If your barn already has an underfloor extraction system, for example, the system can be combined with it. Of course, the CAT 3000 can also be operated in combination with natural ventilation systems: In this case, the system can successfully compensate for seasonal differences in function - e.g. when there is no wind or no air can rise through the ridge due to the weather conditions. Please state your existing ventilation equipment in the inquiry form. We can then take these into account in your non-binding inquiry!
What does the name "CAT 3000" mean?
"CAT" is the abbreviation for "Clean Air Transport".
Does the barn ventilation have a control system?
Yes, we always equip our ventilation systems in stables with a 5-stage control system.
The ventilation output is calculated precisely for your barn and set to one level of the controller - as the "continuous operating level". In this setting, fresh air is supplied to the animals all year round. In the summer months from 25 °C, the system has an additional reserve for "summer operation". The air exchange rate can thus be increased in order to achieve an additional climate improvement in very hot weather.
What width does the hose ventilation cover?
In terms of width, the hose ventilation can supply approx. 7 meters of fresh air from the center point to both sides.
What is the maximum length of the hose ventilation?
The maximum length of the ventilation hose is approx. 50 meters. If a longer distance needs to be bridged, the system can be extended by a second system from the opposite side up to a total of 100 meters.
Depending on the ceiling height, it may also be possible to increase the diameter of the hose in order to supply fresh air to a distance greater than 50 meters. However, this option must be assessed on a case-by-case basis.
How much does a hose ventilation system cost - Price?
As every stable is a little different, we need a few details from you to make a non-binding offer. Simply complete the online inquiry form and send it off. We will send you a non-binding offer for your project within the next few days. If you are happy with our offer, one of our employees will visit you, take the dimensions of the barn and determine the position of the fan.
Can I install the barn ventilation myself?
After our quotation, the measurement and your order placement, you will receive all the individual components of the hose ventilation system. You can install these yourself using simple instructions. Once an electrician has established the power connection, the system can be put into operation immediately.
How long does the fabric of the ventilation hose last?
Our manufacturer specifies a service life of over 10 years for the material. The same material has been used in cheese dairies for over 12 years and is washed once a week for hygiene reasons.
The fabric is woven from special polyester yarn. It is washable and resistant to ammonia and harmful substances.
The air holes are laser-cut. This means that the edges are immediately fused in the cut and do not fray during washing.
Is condensation forming on the hose?
NO, condensation does NOT form on our ventilation hose.
To avoid condensation, we have opted for an air-permeable textile fabric for the hose material. As the fabric is constantly permeated with air, there is no surface on which humidity can condense.
Condensation can only form if the material of the hose is made of airtight material (e.g. airtight fabric, coated fabric, plastic film, etc.). The condensation then runs down the hose and drips off. Due to the permanent moisture, the hose quickly becomes covered in algae - as can be seen in the picture below. The picture shows a ventilation hose whose fabric has an airtight coating. You can see the water running down and dripping off. A green film of algae has formed on the top of the hose.
The material we use is easily permeable to air. You can therefore be sure that our ventilation hose will not "sweat" and that no condensation will form on the surface.
Wash and disinfect hose ventilation
The ventilation hose can be easily washed and disinfected. It can be divided into manageable pieces with zippers.
For effective disinfection, we recommend either washing with a disinfectant detergent in powder form in the washing machine or disinfection using an immersion bath (after prior washing).
Washing temperature: 40 degrees.
Do not wash above 40 degrees!
We offer a suitable detergent for simultaneous disinfection:
1:5 liquor ratio (ratio of laundry to water)
40g per kg capacity of the washing machine
Minimum main wash time at 40°C: 20 minutes
VAH-listed detergent for chemothermal laundry disinfection at 40°C. Excellent washing performance and stain removal.
Effectiveness: Disinfection procedure according to the Association for Applied Hygiene - VAH, the Robert Koch Institute - RKI (procedures registered for listing) and individual certificates:
Verbund für angewandte Hygiene (VAH): Bacteria (incl. MRSA, VRE, MRGN), yeasts
Robert Koch Institute (RKI) AB (registered): A: Bacteria, mycobacteria, yeasts; B: Viruses
Sporicides (full sporicidal efficacy according to Eurostandard EN 13704): Spores: Bacillus subtilis, Bacillus cereus, Clostridium difficile
Disinfection in the immersion bath
We offer a suitable disinfectant for carrying out disinfection by immersion:
Immersion bath after prior cleaning at min. 20°C, max. 40°C
Application time: 20 minutes
Dosage: 1%
Excellent microbiological efficacy (tested in accordance with EN 1276, EN 13697, EN 1650).
Free from chlorine, phosphates and aldehydes.
Microbiologically effective against:
Candida spec.
Aspergillus spec.
Enveloped viruses
Newcastle disease, paramyxovirus
Infectious bronchitis, coronavirus
Bluecomb disease, coronavirus
Infectious laryngotracheitis, herpes virus
Marek's disease, herpes virus
Classical avian influenza, orthomyxovirus
Avian leukosis, retrovirus
Avian sarcomatosis, retrovirus
Fowlpox, Poxvirus
Unenveloped viruses
Avian encephalomyelitis, picornavirus
Infectious Bursal disease /Gumboro, Birnavirus
Stunting syndrome, parvovirus
Avian adenovirosis, adenovirus
Egg drop syndrome, adenovirus
Bacteria
Mycoplasmosis: Mycoplasma species
Fowl typhus, Salmonella gallinarum pullorum
Poultry cholera, Pasteurella multoida
Enveloped viruses
Classical swine fever, Togavirus
TGE, coronavirus
Aujeszky's disease, herpes virus
Influenza, myxovirus
PRRS, Arterivirus
Vesicular stomatitis, rhabdovirus
Unenveloped viruses
Foot and mouth disease, picornavirus
Teschen disease, picornavirus
Vesicular disease, picornavirus
Vesicular exanthema, calicivirus
Parvovirosis, parvovirus
bacteria
Leptospirosis, Leptospira interrogans
Atrophic rhinitis, Bordetella/ Pasteurella species
Brucellosis, Brucella suis
Salmonellosis, Salmonella species
Dysentery, Treponema hydrodysenteria
Erysipelas, Erysipelothrix rhusiopathiae
Contagious plueropneumonia, Haemophilus pleuropneumonia
Enveloped viruses
Vesicular stomatitis, rhabdovirus
"Rinderpest", paramyxovirus
Lumpy skin disease, poxvirus
Rift valley fever, Bunyavirus
Bovine leukosis, retrovirus
Infectious rhinotracheitis/vulvovaginitis (IBR-IPV), herpes virus
Mucosal disease, Togavirus
Unenveloped viruses
Bovine adenovirus, adenovirus
Foot-and-mouth disease, picornavirus
Bacteria
Contagious pleuropneumonia, Mycoplasma mycoides
Mycoplasma mastitis, Mycoplasma bovis
Leptospirosis, Leptospira interrogans
Brucellosis, Brucella species
Genital camphylobacter, Camphylobacter species
Dermatophilosis, Dermathophilus congolensis
Hemorrhagic septicemia, Pasteurella multacida
Salmonellosis, Salmonella dublin
Mastitis agalactica, Steptococcus agalactica
Enveloped viruses
Plague of small ruminants, morbillivirus
Rift valley fever, Bunyavirus
Nairobi sheep disease, Bunyavirus
Smallpox, poxvirus
Cold sores, poxvirus
Maedi / Visna, Retrovirus
Pulmonary adenomatosis, enveloped viruses
Unenveloped viruses
Foot-and-mouth disease, picornavirus
Bluetongue disease, reovirus
Bacteria
Dermatophilosis, Dermathophilus congolensis
Brucellosis, Brucella species
Contagious agalactica, Mycoplasma agalactica
Salmonellosis, Salmonella abortus ovis
Listeriosis, Listeria
Atrophic rhinitis, Pasteurella multocida
Enveloped viruses
Vesicular stomatitis, Rhabdovirus
Infectious anemia, Retrovirus
Equine influenza, Orthomyxovirus
Rhinopneumonitis, Herpesvirus
Smallpox, Poxvirus
Equine viral arteritis, Togavirus
Equine encephalomyelitis (WEE, VEE, EEE), Togavirus
Non-enveloped viruses
African horse sickness, Reovirus
Bacteria
Dermatophilosis, Dermatophilus kongolensis
Contagious metritis, Taylorella equigentalis
Glandes, Pseudomonas mallei
Equine salmonellosis, Salmonella abortus equi
Strangles, Streptococcus equi
Mellioidosis, Pseudomonas pseudomalei
We will be happy to make you an offer.
We will be happy to send you the washing instructions and washing order on request.
How does the installation work?
We supply you with all the components you need to install the fan, the weather protection hood (optional), the control unit and the ventilation hose. The fan and cable suspension are easy to install.
As a wall opening in load-bearing walls interferes with the statics of the house, we always recommend consulting a structural engineer. If necessary, installing a lintel over the opening can solve the problem easily. If nothing stands in the way of the breakthrough, it can be carried out manually or with a core drill (by a specialist company).
Once the opening has been created, the matching wall duct supplied is fitted flush into the wall. It seals the masonry cleanly and prevents air turbulence in front of the fan thanks to its smooth surface.
The fan and control unit may only be connected to the power supply by an electrician.
The fan and the cable suspensions are attached with dowels. Pay attention to the routing of cables (electricity/water/gas etc.)!
Once everything is ready, the ventilation hose can simply be hooked into the tensioned ropes using clips. The hose is connected to the fan with a hose clip. Once all the components have been installed, the system can be put into operation.
What is the process from planning to installation?
Procedure:
- You will receive a non-binding offer from us after submitting the inquiry form.
- If you are happy with our offer, we will come to you to discuss and measure the structural situation on site. We will add the cost of this to the purchase price when you buy the hose ventilation system.
- Once we have received your order, we manufacture your individual ventilation duct exactly according to our measurements. We also put together suitable fans, wall ducts and installation materials.
- You will be informed of the dimensions of the wall opening for the structural preparation.
- After testing the hose aeration system at our premises, during which we check and readjust the function and flow rate of the air at animal height, among other things, we pack and ship your CAT 3000 hose aeration system.
- The enclosed installation instructions make it easy for you to install the hose ventilation system.
- The hose ventilation is connected by an electrician.
- And the CAT 3000 hose ventilation system can be put into operation immediately.
What colors is the stable ventilation hose available in?
The standard color of the hose ventilation is light grey. For colorful accents, it can also be supplied in red, yellow, blue or black.
Does the hose ventilation run all year round?
Yes, the hose ventilation runs constantly all year round, 24 hours a day, 365 days a year. Only on very hot days in summer can the air exchange rate be gradually increased on the control unit for an additional cooling effect.
Does the hose ventilation also work in winter?
Yes, in any case. As all barn doors and openings are often closed in winter, barns without ventilation have a high level of humidity (recognizable by condensation on the windows). The humidity is greatly reduced by the CAT3000 hose ventilation system. Clean, dry fresh air always flows into the barn. This is always healthier than damp stable air enriched with germs and ammonia. In addition, lying comfort is increased by drier straw.
Our ventilation hose is made of slightly air-permeable fabric. This prevents condensation forming on and in the hose - especially in winter.
How long does it take to install the hose ventilation?
With a system of 15 meters, the installation of the barn ventilation takes approx. 5-6 hours (without wall breakthrough and electrical installation).
